On Average 29% of B2B Customers are Fully Engaged

Statistic Info

In a typical merger and acquisition (M&A) setting, B2B senior leaders handle cost-cutting and account leaders are responsible for creating organic growth.

The best senior leaders seek organic growth by architecting the new organization from the ground up. They do this by conducting business appraisals, known as due diligence, from the perspective of the local account team.

Only 29% of B2B customers are fully engaged, and the M&A integration process often distracts B2B organizations from customers at a time when they should focus on customers the most.

More 2018 Stats

Given 15 Minutes to Consume Content, Two-Thirds of People Would Rather Read Something Beautifully Designed Than Something Plain

Once Your Page Loads, Users Form An Opinion in .05 Seconds

48% of Users Say That if They Arrive on a Business Site That Isn’t Working Well on Mobile, They Take it as an Indication of the Business Simply Not Caring

U.S. Retail Ecommerce Sales are Expected to Surpass 735 Billion by 2023

Online Stores That Have a Social Presence Have 32% More Sales on Average Than Online Stores that Don’t

Only 16% of Landing Pages don’t have Navigation Bars

Calls to Businesses are Worth 3X More Than Clicks to Websites

1.79 billion people worldwide are expected to buy goods and services online in 2018.

73% of Companies are Investing in Design to Differentiate Their Brands

55% of Online Shoppers Tell Friends and Family When Dissatisfied with a Product or Company

More Customer Engagement Stats

38% of People will Leave a Website if they find the Layout Unattractive

Americans Spend 36% of their Shopping Budget Online

59% of Customers Completed a Purchase on a Different Device to the One where it was Started

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

30% of Online Shoppers are Millennials are are Between 18 and 34 Years Old

77% of Adults Own a Smart Phone