On Average 29% of B2B Customers are Fully Engaged

Statistic Info

In a typical merger and acquisition (M&A) setting, B2B senior leaders handle cost-cutting and account leaders are responsible for creating organic growth.

The best senior leaders seek organic growth by architecting the new organization from the ground up. They do this by conducting business appraisals, known as due diligence, from the perspective of the local account team.

Only 29% of B2B customers are fully engaged, and the M&A integration process often distracts B2B organizations from customers at a time when they should focus on customers the most.

More 2018 Stats

Only About 22 Percent of Businesses are Satisfied With Their Conversion Rates

68% of Consumers Said They’d Rather Learn About a Company’s Products Via Short Videos and Demonstrations

You Have 10 Seconds to Leave An Impression and Tell Them What They’ll Get Out of Your Website and Company. After This Time (and Oftentimes Before), They’ll Leave

Americans Spend 36% of their Shopping Budget Online

Calls to Businesses are Worth 3X More Than Clicks to Websites

The Average Landing Page Form with 2 Form Fields has Higher Conversions then 1 Form Field

7 Top Converting Companies Spend More than 5% of their Budgets on Optimization

Increasing Your Website Loading Speed Can Prevent The Loss of 7% of Possible Conversions

69% of B2B Businesses Say They Expect to Stop Printing Catalogs Within Five Years

8 out of 10 or 82% of Marketers Say Knowing How to Test Effectively is “Somewhat” or “Very Challenging”

More Customer Engagement Stats

44% of People go Directly to Amazon to Start their Product Searches, Compared to 34% who use Search Engines like Google, Bing, and Yahoo to Search for Products

Americans Spend 36% of their Shopping Budget Online

26% of Shoppers are Likely to Share a Product on Social Media after Purchase

77% of Adults Own a Smart Phone

8% of Online Shoppers Engage in a Live Chat Conversation before Placing an Order

Almost Half of Consumers List Live Chat as their Preferred Way to Connect, and about the Same Number Say they would Buy from a Chatbot

59% of Customers Completed a Purchase on a Different Device to the One where it was Started

Customer Service Interactions over Twitter Have Increased 250% in the Last Two Years

33% of US Females Aged 18-34 Say They Would “Ideally Buy Everything Online”

More than Three-Quarters of Online Shoppers Would Like their Orders Shipped the Same Day