Frustrated When You Cant Contact Somebody in Charge?

51% of Consumers Trust Companies Who Make It Easy for Visitors to Contact the People behind the Company

Source
KPMG

Year
2019

Statistic Info

How many times have you wanted to get in touch with a business and not been able to find any contact information?

More than once, right?

It’s not a good user experience.

You need to make it easy for people to get in touch with you. Imagine if a potential customer can’t get in touch with you and they then decide to shop elsewhere.

To prevent this, you can add a contact campaign to your site inviting visitors to get in touch with you.

Takeaway: Invite visitors to get in touch so you can answer any questions or concerns they might have. Make your contact forms personal by adding photos of your staff, and customize campaigns to different pages on your site.